How To See Your Doctor
We ask that you try to make an appointment in advance whenever possible. Please remember to make a separate appointment for each person seen. Emergency appointments are available for urgent problems. Patients will suffer if the system is abused. If you cannot keep an appointment it is important that you please let us know so that we may offer this appointment to another patient.
When you contact the surgery to arrange an appointment, you will be offered an appointment to see a doctor the same day while appointments are still available. If an urgent appointment is needed on the day and all the appointments are booked you will be asked to come to the surgery and wait until a doctor becomes available to see you. We cannot guarantee that you will see the doctor of your choice, but we will try to accommodate you wherever possible.
We will have some pre-bookable appointments for each surgery for those of you who need to plan ahead. The advanced booking period will be five weeks.
The routine management of checking contraception, asthma, high blood pressure and diabetes will be streamlined. You may find that these appointments will be held with our practice nurses or healthcare assistant.
Sometimes the doctor will be called out of the surgery to visit a patient urgently. In such circumstances, his/her patients will be seen as soon as possible, either on his return or by another doctor. Patients with non-urgent problems may prefer to book on another day. Your understanding at such times is appreciated.
Doctors Ghosh, Nissanthan and Guhasuthan's rooms are upstairs. If you are unable to manage the stairs, please tell the receptionist on arrival and you will be seen downstairs.
Please note when you make an appointment you will be asked by a member of the Reception Team for a brief reason for making the appointment. The reception team are trained to ask certain questions and are following the Doctors instructions asking for the brief information so that they can ensure all patients receive the appropriate level care and direct patients to see the most appropriate clinician.